OVERVIEW
This website is operated by Cosvaya. Throughout the site, the terms “we”, “us”, and “our” refer to Cosvaya. Cosvaya offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the website, including browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Any new features, products, tools, or services added to the current store shall also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates and changes on our website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.
You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our website.
You must not transmit any viruses, malware, or destructive code.
Any breach of these Terms may result in immediate termination of your access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
The information provided on this website is for general information purposes only. We are not responsible if information available on this site is not accurate, complete, or current.
We reserve the right to modify website content at any time without obligation to update information.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for products may change without notice.
We reserve the right to modify or discontinue any product, service, or feature without notice.
SECTION 5 – PRODUCTS OR SERVICES
Cosvaya offers ceramic mugs, tumblers, drinkware, home décor products, lifestyle accessories, gift items, and curated lifestyle products.
Many of our products are handmade, handcrafted, hand-finished, or produced in small batches. Slight variations in color, glaze, texture, finish, dimensions, print placement, and appearance are natural characteristics of handmade products and should not be considered defects.
We make every effort to display product colors and images accurately; however, actual colors may vary depending on your screen settings.
We reserve the right to limit quantities, discontinue products, update descriptions, or modify pricing without prior notice.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order at our sole discretion.
You agree to provide accurate, complete, and current account and billing information for all purchases made through our website.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools and services. Such tools are provided “as is” without warranties of any kind.
Use of any third-party tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party websites.
SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS
If you submit comments, reviews, suggestions, ideas, or other content, you agree that Cosvaya may use, edit, reproduce, publish, and distribute such content without restriction or compensation.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the website is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our website containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct such errors and cancel orders where necessary.
SECTION 12 – PROHIBITED USES
You may not use our website:
* For unlawful purposes
* To violate intellectual property rights
* To submit false information
* To upload viruses or malicious code
* To harass, abuse, or discriminate against others
* To collect personal information of other users
* To interfere with website security
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
All services and products are provided on an “as is” and “as available” basis.
Cosvaya does not guarantee uninterrupted, secure, or error-free service.
To the maximum extent permitted by law, Cosvaya shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from the use of the website or products purchased through it.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Cosvaya, its owners, employees, affiliates, suppliers, and service providers from any claims, damages, liabilities, costs, or expenses arising from your breach of these Terms.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by either you or us.
We reserve the right to suspend or terminate your access to the website if you violate these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms of Service, together with any policies posted on this website, constitute the entire agreement between you and Cosvaya.
SECTION 18 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.
SECTION 19 – CHANGES TO TERMS OF SERVICE
We reserve the right to modify these Terms of Service at any time by posting updates on our website.
Continued use of the website following such changes constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions regarding these Terms of Service may be directed to:
Cosvaya
Website: [www.cosvaya.com](http://www.cosvaya.com)
Email: [charu@cosvaya.com](mailto:charu@cosvaya.com)
Phone: +91 9990375334
Address:
A-4/161, Paschim Vihar,
New Delhi – 110063,
India
